Support

We're here to help you

Contact Us

Need help? Have a question? We'd love to hear from you.

Email us at: hello@jackapp.ch

Frequently Asked Questions

How do I book a babysitter?

Search for babysitters in your area, view their profiles and reviews, then select a date and time to book. You can book instantly or schedule in advance.

How do payments work?

All payments are processed securely through Stripe. Payment is authorized when you book, and captured when the babysitter accepts your booking request.

Can I cancel a booking?

Yes, you can cancel bookings through the app. Cancellation policies may vary depending on the timing of your cancellation.

How do I become a babysitter?

Sign up as a babysitter, complete your profile with your experience and certifications, and set your availability. Once verified, you'll be able to receive booking requests.

Is JACK available in my area?

JACK is currently available in Switzerland and Liechtenstein. We're working on expanding to more regions.

Report an Issue

If you encounter any technical issues or have concerns about safety, please contact us immediately at hello@jackapp.ch

Additional Resources